All Returns:
We do not accept returns.
Exchanges:
We do not accept exchanges.
Lifetime Guarantee:
We are fully committed to creating and providing the best standard of jewellery, which is why we offer a lifetime guarantee for all purchases of gold plated jewellery. If your product damages, fades, or stops working under normal wear, the guarantee entitles you to a one-time replacement of the piece - free of charge. This warranty is voided under any user damage issues (scratches & accidental breakage)
If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value.
There is a $75 repair fee if you encounter future problems, only for repairable items.
*Lifetime guarantee does not cover lost or stolen items*
To process a warranty exchange please contact us with your order number at contact@perezinternational.co
Cancelling your order:
Unfortunately, we are unable to cancel your order after it has been placed.