Returns / Exchanges

Perez accepts returns/exchanges within 14 days of the date your item was delivered. If you would like to return/exchange any item(s) please contact customer support via email:

Warranties are only honoured with proof of purchase receipt. 

Exchanges/Refunds are only accepted with packing slip (Do not discard Packing list). 

 *Shipping paid on Returned Items is non-refundable.*

*Perez will reimburse or pay for return shipping only in the event that we have erred. For example: if Perez were to send you the incorrect piece of jewelry, or item of clothing.*